Home AutomationBangor · Est. 1989

IT Services

IT help when you need it, without the jargon

Slow computer, email not syncing, new laptop to set up, printer refusing to print. One call and we'll sort it, remotely or on site.

IT Support & Repairs, done properly

Not every job needs a monthly contract. Our pay-as-you-go support covers homes and businesses that just need someone reliable to call when technology misbehaves.

We explain what went wrong in plain English, fix it properly and tell you how to stop it happening again.

What we install & service

  • Computer and laptop troubleshooting and repairs
  • New computer set-up and data transfer
  • Email, calendar and account problems
  • Printers, scanners and peripherals
  • Virus and malware removal
  • Remote support sessions
Request a quote

Why it's different with us

The details that make it last

01

Remote or on site

Most fixes happen remotely within the hour. We come to you when it needs hands.

02

Plain English

We explain what happened and what we did, without the acronyms.

03

Homes and businesses

Same skills whether it's the family PC or the front-desk computer.

04

Fix it once

We look for the root cause so the same problem doesn't come back next week.

How it works

Simple from start to finish

  1. 01

    Talk it through

    Tell us what you want to automate, fix or improve. Photos help. We'll give you an honest idea of what's possible.

  2. 02

    Site visit & design

    We look at the gate, doors, windows and network, then design a system that fits the house and your routine.

  3. 03

    Clean install

    Installed, wired and tested by our own team, with safety devices set up and the mess cleaned up.

  4. 04

    Handover & support

    We show everyone how it works, set up the app and stay on call for servicing, changes and upgrades.

Questions

IT Support & Repairs FAQs

Do you help home users or only businesses?

Both. Plenty of our automation clients call us for home IT too.

How does remote support work?

You run a small secure tool, we connect with your permission, and you can watch everything we do. The session ends when we finish.

Can you move everything to my new computer?

Yes. We transfer files, email, browser bookmarks and settings, and set up your apps.